PRODUCTS
I have a favorite non-perishable product, but I don’t see it online. Can you help?
If you don’t see something you like, please call us at 1-866-532-5989 and we’ll try our best to help!
Can I order meat, seafood or bakery items online and have them shipped to my home?
At this time, we do not offer delivery of our fresh perishable selections. For a store near you, click here.
For Product Inquiries, please call 1-866-532-5989
SHIPPING
When will my order ship?
We ship products Monday through Friday. All in-stock items will be shipped no later than the next business day. Orders placed on a weekend or holiday will be shipped the next business day.
When will my order arrive?
All product orders are shipped via Federal Express from our location in Greensboro, NC. FedEx Ground shipments typically arrive in 2-5 business days after they are shipped, depending on your location. FedEx 2-Day and Overnight shipments typically arrive in two business days or the next business day, respectively (2-Day and Overnight shipments will not be delivered on Saturday or Sunday). Please note that during the busy holiday season, 2-Day and Overnight shipments are subject to seasonal delays by FedEx.
Unless otherwise indicated in the checkout process, Gift Cards are shipped at no charge to you via The United States Postal Service (USPS). We have no method for tracking USPS shipments, but typical arrival time for a USPS shipment is 4-7 days from the day it is shipped.
Can I ship to a PO Box?
All orders shipped via FedEx MUST be shipped to a physical address as FedEx will NOT deliver to PO Boxes. If, however, you purchase a gift card and select USPS as your shipping method, you may have your gift card shipped to a PO Box. If you select USPS for a gift card and give us a physical address that does not have a mail receptacle, your delivery will be significantly delayed as we cannot check every address for accuracy.
Can I ship oversees or to Canada?
At this time, we currently ship to the 48 continental states and are unable to ship to Hawaii, Alaska or internationally.
What are your holiday shipping deadlines?
Due to the chance of seasonal shipping delays, to ensure delivery by Mother's Day, orders must be placed according to the chart below:
Ground or USPS (Gift Cards) – Order by 12pm on Friday, May 2nd
Two-Day – Order by 12pm on Wednesday, May 7th
Standard Overnight – Order by 12pm on Thursday, May 8th
SALES TAX
Why do you charge sales tax?
We are obligated by law to collect sales tax for order shipped to states where we have a local TFM store.
PRIVACY POLICY
The Fresh Market is committed to protecting the privacy of our customers and your name will never be given or sold to any third party. By providing you information, we interpret this as permission to contact you electronically with future product specials and information. Complete Policy
For Customer Service, please call 1-866-532-5989 |
